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https://mymail10.ag.ny.gov/owa/redir.aspx?SURL=I1-I5UwAG-vmRnR-cyVShVcQZ26U8e0rMkBKSf5C3gRuYfjxVcrSCGgAdAB0AHAAOgAvAC8AYQBnAC4AbgB5AC4AZwBvAHYALwBwAGQAZgBzAC8ASABPAFAAUAAtAFkARQBBAFIALQAzAC0AMgAwADEANQAtAFIAZQBwAG8AcgB0AC0ARgBJAE4AQQBMAC4AcABkAGYA&URL=http%3a%2f%2fag.ny.gov%2fpdfs%2fHOPP-YEAR-3-2015-Report-FINAL.pdf